WhatsApp marketing agency South Africa, built for sales in the chat.
Founder-led WhatsApp marketing for South African businesses: WhatsApp Business API setup, opt-in broadcasts, automated replies and click-to-WhatsApp ads. One flat monthly fee, no lock-in contract. Start with a free WhatsApp plan.
Prefer WhatsApp? Message us now
What do you need?
Free, 3 short steps. About a minute.
No obligation · you keep the findings · reply within one working day
- You answer 3 short questions. Or send one line on WhatsApp. It takes about a minute.
- We reply within one working day, with a first observation — before we ask you for anything.
- You get your free WhatsApp plan. You keep the findings whether or not we work together.
Results from accounts we manage.
Source: Meta Ads Manager reporting, default attribution. Source: Google Ads reporting. Figures reflect reported attribution for the periods shown, not audited revenue or profit. Results vary by market, margin and competition.
Clients we work with
WhatsApp marketing that turns chats into sales.
Most South Africans already use WhatsApp every day, and many would rather send a message than fill in a form. A WhatsApp marketing agency in South Africa helps you meet them there: fast answers, useful offers to people who asked for them, and ads that open a chat instead of a web page.
We set up the WhatsApp Business app or the WhatsApp Business Platform (API), connect it to your website, store and ads, and build the replies and broadcasts that turn chats into orders and bookings. See our guide to WhatsApp broadcasts vs groups.
Every list is opt-in. People choose to hear from you, so messages get read and your number stays in good standing with Meta.
Six parts of WhatsApp marketing working as one system.
We pick the parts that fit your volume: a small team on the app, or a busy team on the API.
WhatsApp Business API
One number for your whole team, shared inbox, automation and integrations with your store or CRM.
Automated Replies
Instant answers to common questions, opening hours and order status, with a hand-over to a person.
Opt-in Broadcasts
Approved message templates for offers, restocks and reminders, sent only to people who opted in.
Click-to-WhatsApp Ads
Facebook and Instagram ads that open a WhatsApp chat. See our Meta ads management.
Catalogue & Orders
Your products in WhatsApp, so customers can browse and ask about stock in the chat.
Tracking
Chats from ads, website and email tracked, so you see which ones turn into sales.
One flat fee. Agreed before we start.
The fee is fixed upfront and sized to your volume.
Meta message charges are separate and paid directly by you, where the API is used. Busy accounts, CRM integrations and many templates cost more — always agreed upfront.
Not sure you need the API? Ask for the free plan. Many small businesses do well on the free WhatsApp Business app first.
What the fee covers
- WhatsApp audit: app, API or both
- Business profile and catalogue setup
- API setup and number verification, where needed
- Automated replies and hand-over rules
- Opt-in capture on your website and store
- Broadcast templates and a monthly calendar
- Click-to-WhatsApp ads and chat tracking
You own the WhatsApp number, the account and your customer list.
From first chat to a channel that sells.
Set up right, then grow the list, then sell to it.
Plan
We look at how you use WhatsApp now and decide on the app or the API.
Set up
Profile, catalogue, replies and opt-in forms set up; API connected where needed.
Launch
First broadcasts and click-to-WhatsApp ads, with chat tracking.
Grow
A monthly broadcast calendar, list growth and better replies based on real chats.
When WhatsApp is the wrong call.
We would rather tell you now than take months of fees to find out together.
WhatsApp usually works when…
- Customers already message you on WhatsApp
- Someone can answer chats the same day
- You sell repeat products or book appointments
- You can collect opt-ins from customers
- Your offers change often enough to share
We will tell you to wait when…
- Nobody can answer chats quickly
- The list was bought or scraped — we will not message it
- You only want to send ads to everyone, with no opt-in
- You sell one product people buy once in ten years
- Email would do the job cheaper — see our email marketing page
If the plan says WhatsApp is not your best next rand, that is what the plan will say.
Why SA businesses choose a founder-led WhatsApp specialist.
What separates this from bulk-message services.
Flat fee, agreed upfront
You get one number before any work starts. It does not grow when your budget does, and there is no lock-in contract. Our incentive is your result, not a bigger invoice.
Founder-led. You deal with me.
Every project is run by Dirk van Greuning — your WhatsApp marketing specialist, not an account manager. Dirk has more than 10 years’ experience, and built and scaled an SA ecommerce business before starting Growth Pulse Media. No juniors and no hand-offs.
SA market, not a template
South African customers use WhatsApp for everything from quotes to order tracking. We build for local habits, POPIA consent rules and rand pricing.
You own everything
Accounts, data, content and code stay in your name. Every change is visible to you — and it all stays yours if you leave.
Tracking verified, not assumed
We check that sales and enquiries are tracked correctly before we judge anything, because every decision after that depends on it.
Connected to everything else
WhatsApp works best with Meta ads that start chats and email that follows up. We run them as one system.
Questions people ask before they start.
How long have you been doing this?
Dirk has worked in digital marketing since 2016, which is more than 10 years. Growth Pulse Media is the company he runs that work through today. Clients rate us 5.0 on Google, and you can read the reviews before you contact us.
Do I need the WhatsApp Business API?
Not always. One or two people can run the free WhatsApp Business app well. The API helps when several people answer chats, when you need automation, or when you want to connect WhatsApp to your store or CRM.
Can I send WhatsApp messages to all my customers?
Only to people who opted in. Meta requires opt-in for business messages, and POPIA requires consent for direct marketing. We help you collect opt-ins the right way.
What does the API cost?
Meta charges per message for some message types on the API, paid directly by you. Our fee is separate and flat. We show you the expected costs before you start.
Can WhatsApp connect to my Shopify store?
Yes. Through the API, WhatsApp can send order updates and abandoned cart reminders, where customers opted in.
Who owns the number?
You do. The WhatsApp number, the business account and your customer list stay in your name.