+27 82 557 5408 [email protected]

terms

Terms of Service

The rules for using our website and services

Last Updated: 29 January 2026

1. Agreement to Terms

By using our website or services, you agree to these Terms of Service. If you don’t agree, please don’t use our site or services.

These terms create a legal agreement between you and Growth Pulse Media (“we”, “us”, “our”).

2. Our Services

Growth Pulse Media provides digital marketing services including:

  • Web design and development
  • Ecommerce website design (Shopify, WooCommerce)
  • Search engine optimization (SEO)
  • Digital advertising (Google Ads, Meta Ads)
  • Email marketing
  • Ecommerce optimization

Specific services, deliverables, timelines, and fees will be outlined in a separate proposal or agreement before any work begins.

3. Using Our Website

When using our website, you agree to:

  • Provide accurate information when filling in forms
  • Use the site only for lawful purposes
  • Not attempt to hack, disrupt, or damage our site
  • Not copy, reproduce, or redistribute our content without permission
  • Not use automated tools to scrape or collect data from our site

4. Quotes and Proposals

Any quotes or proposals we provide are:

  • Valid for 30 days unless stated otherwise
  • Estimates based on the information you’ve given us
  • Subject to change if the project scope changes
  • Not a binding contract until both parties sign an agreement

5. Payment Terms

For our services:

  • Payment terms will be specified in your service agreement
  • We typically require a deposit before starting work
  • Invoices are due within 7 days unless otherwise agreed
  • Late payments may incur interest at 2% per month
  • We reserve the right to pause work if payments are overdue

6. Intellectual Property

Our content: All content on our website (text, images, designs, logos, code) belongs to Growth Pulse Media unless stated otherwise. You may not copy or use it without our written permission.

Your content: You keep ownership of any content, materials, or information you provide to us. By sharing it, you give us permission to use it to deliver our services.

Work we create for you: Once full payment is received, you own the final deliverables we create specifically for your project (website designs, ad copy, etc.). We retain the right to showcase the work in our portfolio.

7. Confidentiality

We treat your business information as confidential. We won’t share your strategies, data, or proprietary information with third parties, except:

  • Service providers who help us deliver our services (under confidentiality agreements)
  • When required by law
  • With your permission

8. Third-Party Services

Our services may involve third-party platforms like Google, Meta, Shopify, or email providers. These platforms have their own terms and policies that apply to your use of them. We’re not responsible for:

  • Changes to third-party platforms or their policies
  • Service outages or issues with third-party providers
  • Account suspensions by third-party platforms

9. Results Disclaimer

While we work hard to deliver results, we cannot guarantee specific outcomes. Digital marketing results depend on many factors outside our control, including:

  • Market conditions and competition
  • Search engine algorithm changes
  • Platform policy changes
  • Your product, pricing, and business decisions

Past results and case studies are not guarantees of future performance.

10. Limitation of Liability

To the maximum extent permitted by South African law:

  • We’re not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the fees you’ve paid us in the 12 months before the claim
  • We’re not liable for losses caused by factors outside our reasonable control

11. Termination

By you: You may stop using our website at any time. For ongoing services, termination terms will be in your service agreement.

By us: We may suspend or terminate your access to our site or services if you breach these terms, with or without notice.

On termination, you must pay for all services delivered up to the termination date.

12. Disputes

If we have a disagreement:

  • We’ll first try to resolve it through good-faith discussion
  • If that fails, we’ll attempt mediation
  • These terms are governed by the laws of South Africa
  • Any legal proceedings will be in the courts of South Africa

13. Changes to These Terms

We may update these terms from time to time. The “Last Updated” date will change when we do. Continued use of our site or services means you accept the updated terms.

For significant changes, we’ll try to give reasonable notice.

14. General

  • If any part of these terms is found invalid, the rest still applies
  • Our failure to enforce a term doesn’t waive our right to enforce it later
  • These terms, along with any signed service agreement, form the complete agreement between us

Contact Us

If you have questions about these Terms of Service:

Growth Pulse Media
Email: [email protected]