Last Updated: 1 October 2025

1. Introduction

Welcome to Growth Pulse Media. We respect your privacy and handle your personal information in line with South African law, including the Protection of Personal Information Act (POPIA).

This policy explains what information we collect, why we collect it, and how we keep it safe.

Responsible Party: Growth Pulse Media
Contact: [email protected]

2. Information We Collect

Information you give us:

• Name, email, phone number when you fill in a contact form
• Details about your business when you request a quote
• Any messages or files you send us

Information collected automatically:

• Your IP address and general location (city level)
• Browser type and device information
• Pages you visit and time spent on our site
• Cookies (small files that help the site work properly)

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Deliver our services to you
• Improve our website and understand how it’s used
• Keep our site secure
• Send you marketing emails (only with your permission)
• Comply with legal requirements

4. Marketing Communications

We only send marketing emails if you’ve agreed to receive them. Every email includes an easy unsubscribe link. You can also email us at [email protected] to opt out.

5. Who We Share Your Information With

We never sell your personal information. We only share it with:

• Service providers: Companies that help us run our website, send emails, and store data securely
• Professional advisers: Lawyers or accountants when necessary
• Legal authorities: When required by law

6. International Transfers

Some of our service providers are based outside South Africa. When we transfer your information internationally, we make sure it’s protected to the same standard required by POPIA.

7. How We Keep Your Information Safe

We use security measures including:

• Encrypted connections (HTTPS)
• Access controls and passwords
• Regular security updates
• Secure data storage

No system is 100% secure, but we take reasonable steps to protect your information.

8. How Long We Keep Your Information

We keep your information only as long as we need it:

• Contact form submissions: Up to 24 months
• Client records: As required by law (typically 5-7 years)
• Analytics data: According to our analytics tool settings

When we no longer need your information, we delete it securely.

9. Your Rights

Under POPIA, you have the right to:

• Access: Request a copy of the information we hold about you
• Correction: Ask us to fix incorrect information
• Deletion: Ask us to delete your information
• Object: Object to certain types of processing
• Withdraw consent: Change your mind about marketing
• Complain: Lodge a complaint with the Information Regulator at inforegulator.org.za

To exercise any of these rights, email us at [email protected].

10. Cookies

We use cookies to make our site work properly and to understand how visitors use it. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

11. Links to Other Websites

Our site may link to other websites. We’re not responsible for their privacy practices, so please read their policies.

12. Children

Our services are not aimed at children under 18. We don’t knowingly collect information from children without parental consent.

13. Changes to This Policy

We may update this policy from time to time. The “Last Updated” date at the top will change when we do. Continued use of our site means you accept the updated policy.